Shipping & returns

Orders placed before 11am ET usually go out the same day. Orders placed during a drop weekend take 3–5 business days to leave the building because everything is packed by hand.

Tracking is emailed the moment a label is created. If the tracking has not moved for 72 hours, it is almost always a carrier scan delay rather than a lost parcel — write to us and we will chase it.

International orders ship DDU. Duties and import taxes are collected by the carrier on delivery and are not included in the price at checkout. We cannot estimate them and we cannot mark a parcel as a gift.

Full-price items can be returned unworn and unwashed with the tags attached. Write to us and we will tell you where you stand. Garment-dyed pieces vary slightly in shade between runs — that is the process, not a fault, and it is not grounds for a return outside the window.

1. 01
   Start the return

   Email contact@rogueclo.com with your order number and which pieces are going back.

2. 02
   Get the label

   We send a prepaid label for US orders — $2 is deducted from the refund. International returns are sent at your own cost.

3. 03
   Send it back

   Use the original bag if you still have it. Drop it at any carrier point once the label arrives.

4. 04
   Refund

   Processed within 3 business days of arrival, back to the original payment method. Your bank takes another 3–5 days to show it.

• Anything bought on sale or with a discount code over 20%
• Worn, washed, altered or hemmed pieces
• Accessories, socks and underwear
• Returns started after 14 days

We do not hold stock for exchanges. If you need a different size, return the original and place a new order so the size you want does not sell through while the parcel is in transit.

If a seam, zip or print fails, send a photo to contact@rogueclo.com and we will replace it or refund it in full, including shipping.